What we do
HR support built around your business
From one-off investigations to ongoing people strategy, we offer practical, expert HR support across the full employment lifecycle.
Independent, thorough, and defensible
Workplace Investigations
We conduct independent workplace investigations into grievances, disciplinary matters, bullying and harassment allegations, and other conduct issues — giving you a clear, fair, and legally defensible outcome.
When a workplace complaint or conduct issue arises, getting the investigation right matters enormously — for the individuals involved, for your organisation, and for your legal position. An investigation that is rushed, poorly documented, or perceived as biased can make a difficult situation significantly worse.
We provide fully independent investigations, conducted by experienced HR professionals with no prior relationship to your organisation. That independence is often exactly what's needed to give all parties confidence in the process and the outcome.
We handle everything from scoping the investigation and gathering evidence, to interviewing witnesses, producing a detailed investigation report, and advising on next steps. We work to your timescales and keep you informed throughout.
What's included
- Grievance investigations
- Disciplinary investigations
- Bullying and harassment allegations
- Whistleblowing investigations
- Conduct and capability matters
- Detailed investigation reports
- Witness interviews and evidence gathering
- Advice on next steps and outcomes
Suitable for
Organisations of any size that need an independent, experienced investigator — particularly where internal resource is limited, where there is a conflict of interest, or where the matter is complex or sensitive.
Know where you stand
HR Health Checks
A structured review of your HR documentation, policies, and processes. We identify gaps, flag risks, and give you a clear picture of where you stand — and what to prioritise.
Many businesses grow quickly and HR documentation doesn't always keep pace. Contracts get copied and pasted, policies go out of date, and processes that worked for a team of five start to creak when you reach fifty. An HR health check gives you an honest, expert view of where things stand.
We review your employment contracts, key policies, and HR processes against current legislation and best practice. We look at what you have, what's missing, what's out of date, and what's creating unnecessary risk.
You receive a clear, prioritised report with practical recommendations — not a list of everything that could theoretically be improved, but a focused view of what actually matters for your business right now.
What's included
- Review of employment contracts
- Policy and handbook audit
- Process and procedure review
- Legislative compliance check
- Risk assessment and prioritisation
- Written report with recommendations
- Follow-up consultation to discuss findings
Suitable for
Growing businesses that haven't reviewed their HR documentation recently, organisations preparing for investment or acquisition, and any business that wants confidence its HR foundations are sound.
Documentation that actually works
Policy & Process
From drafting new policies to reviewing existing ones, we create HR documentation that's legally sound, easy to understand, and genuinely reflects how your business operates.
Good HR policies do two things: they protect your business legally, and they help your people understand what's expected of them. Bad policies — ones that are copied from the internet, full of jargon, or completely disconnected from how you actually work — do neither.
We write policies and procedures that are tailored to your business, written in plain language, and kept up to date with current employment law. Whether you need a single policy or a complete employee handbook, we'll produce something you can actually use.
We also review and update existing documentation — identifying what needs to change, what can be simplified, and what's missing entirely.
What's included
- Employee handbooks
- Individual policy drafting and review
- Disciplinary and grievance procedures
- Absence management policies
- Flexible working and hybrid working policies
- Equality, diversity and inclusion policies
- Data protection and GDPR-related HR policies
- Plain-language rewrites of existing documentation
Suitable for
Any business that needs HR documentation written from scratch, updated to reflect current law, or simplified so that managers and employees will actually read and use it.
Expert support for complex people situations
Employee Relations
Navigating difficult people situations takes experience, care, and sound judgement. We support you through disciplinaries, grievances, performance management, and sensitive conversations.
Employee relations issues are rarely straightforward. A disciplinary that seems clear-cut can quickly become complicated. A grievance that looks minor can escalate. A performance conversation handled badly can create a bigger problem than the one you were trying to solve.
We provide practical, experienced support for the full range of employee relations challenges — advising on process, helping you prepare for difficult conversations, and ensuring you handle things in a way that's fair, consistent, and legally sound.
We work alongside your managers and HR teams, providing the expertise and confidence to deal with situations that might otherwise feel overwhelming. We're direct, pragmatic, and focused on getting to the right outcome.
What's included
- Disciplinary and grievance support
- Performance management advice
- Absence management
- Redundancy and restructuring
- Settlement agreements
- TUPE advice
- Difficult conversation preparation
- Employment tribunal risk assessment
Suitable for
Businesses without in-house HR expertise, HR teams that need additional capacity or specialist support, and managers who want guidance on handling a specific situation correctly.
Change that sticks
HR Projects & Transformation
Restructures, system implementations, culture change — we plan and deliver HR projects that achieve real outcomes, working alongside your team every step of the way.
HR transformation projects are often more complex than they first appear. A restructure involves far more than moving boxes on an org chart. A new HR system is only as good as the processes it supports. Culture change requires sustained effort, not a one-off away day.
We bring project management discipline and deep HR expertise to transformation work — helping you define what success looks like, plan the work properly, manage the people implications, and deliver outcomes that last.
We work as an extension of your team, not as external consultants who hand over a report and disappear. We're with you through implementation, helping you navigate the inevitable complications and keeping the project on track.
What's included
- Organisational restructuring
- HR system selection and implementation
- Culture and engagement programmes
- Management capability development
- HR function design and build
- Merger and acquisition HR support
- Change management
- Project planning and delivery
Suitable for
Organisations going through significant change — whether that's rapid growth, restructuring, a merger or acquisition, or a deliberate effort to improve culture and ways of working.
Find the right people, done properly
Recruitment Support
From writing job adverts and shortlisting candidates to running interviews and managing the process, we help you find the right people without the headache.
Recruitment done well takes time, expertise, and a clear process. Done badly, it's expensive, disruptive, and often results in the wrong hire — or no hire at all. We help you get it right from the start.
We support the full recruitment process — from defining the role and writing a compelling job advert, to designing an effective selection process, shortlisting candidates, and supporting interviews. We can manage as much or as little of the process as you need.
We also help you think about the candidate experience, your employer brand, and how to make offers that land — because finding the right person is only half the battle.
What's included
- Job description and person specification writing
- Job advert copywriting
- Interview design and scoring frameworks
- Candidate shortlisting
- Interview support and facilitation
- Offer management
- Onboarding process design
- Employer brand advice
Suitable for
Businesses that don't have dedicated recruitment resource, organisations hiring for senior or specialist roles, and any team that wants to improve the quality and consistency of their hiring process.
Not sure which service you need?
That's completely fine — most of our clients come to us with a situation, not a service in mind. Get in touch and we'll work out together what kind of support would help most.